Membership help
Cancel VIP anytime.
We built cancellation to be as easy as joining. There's no fee, no minimum term, and no retention gauntlet — you can cancel in under a minute, and your perks keep working through the end of the period you've already paid for.
- 01
Sign in to your account
Use the email your membership is attached to. Don't have an account yet? You'll only be able to cancel after your first billing cycle.
- 02
Open Membership
From your account dashboard, choose Membership. You'll see your current plan, renewal date, and a single Cancel button.
- 03
Confirm and you're done
One click to confirm. No phone call, no offers to sit through, no exit survey required. A confirmation email lands in your inbox immediately.
What happens after you cancel
- —Your perks stay active until the end of your current billing period, then stop automatically.
- —Nothing is deleted. Your order history, saved addresses and wishlist remain on your account.
- —You can rejoin anytime and your perks resume immediately — no setup fee, no waiting period.
- —Any gift card balance you earned as a VIP stays yours to spend, member or not.
Need a hand? Email support@melaniedresses.com or text our toll-free number 786-224-5448 to speak to a human about cancellation or shipping.